Return Policy

Thank you for your purchase with AIDAN GLOBAL. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for reasons, you may return it to us. We will mend the products accordingly or arrange for refund. Please see below for more information on return policy.

Returns

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and label attached. The items are eligible for return if the logos, names or numbers specified at the time of order confirmation are not met. The images on website are digital images, as the designs are sublimated on to the cloth slight colour variation may occur. Exact colour matching is not possible as colour will vary based on the screens that the image is being viewed on.

Return Process

To return an item, please email customer service at [email protected] to obtain a confirmation and receive a Item Return Number (IRN). After receiving IRN. Place the item securely in its original packaging and include your proof of purchase and ship your return to the company office address
Return shipping charges will be paid or reimbursed by us, if the product is found to be defective by the quality check team.

Refunds

After receiving your return and inspecting the condition of your item, we will process or exchange. Please allow at least 21 working days from receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Need help?

Contact us at [email protected] for questions related to refunds and returns.