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Contact Aidan Global – Get In Touch With Our Team

Have a question about sizing, an order, or want to discuss a custom jersey for your cycling club or sports team? The Aidan Global team is here to help. We are a sportswear manufacturer based in Kollam, Kerala, India, and we ship to customers across India and worldwide. No middlemen, no call centres. When you contact us, you speak directly with the people who make your kit.

We typically respond to all inquiries within 24 hours on business days. For urgent order queries, WhatsApp is the fastest way to reach us.

Contact Details

Shipping and Delivery

Aidan Global ships to customers across India and to countries worldwide. Whether you are ordering from Kerala, Mumbai, Delhi, or from the United States, United Kingdom, UAE, Australia, Canada, Singapore, or anywhere else in the world, we will get your order to you.

Free Shipping Across India

All orders shipped within India come with free delivery, no minimum order value required. Standard delivery across India takes 5 to 7 working days from dispatch. Express delivery options are available at checkout for most pin codes. Cash on Delivery (COD) is available for most pin codes across India.

International Shipping – Worldwide

Aidan Global ships internationally to customers around the world. We ship to countries including but not limited to the United States, United Kingdom, UAE, Saudi Arabia, Qatar, Bahrain, Kuwait, Oman, Australia, Canada, Singapore, Malaysia, Germany, France, Netherlands, and more. International shipping charges and delivery timelines vary by destination country and are calculated at checkout. For international shipping inquiries or bulk international orders, email us at support@aidanglobal.com or WhatsApp us.

What Can We Help You With

Here are the most common reasons customers reach out to us. Click the WhatsApp link next to each to start a conversation with the right context already filled in.

Sizing and Fit Questions

Not sure whether to go with a race fit or club fit? Unsure about your size? Send us your chest, waist, and height measurements and we will recommend the right size and fit for your body type and riding style. WhatsApp us about sizing.

Order Tracking and Delivery

If you have placed an order and want an update on dispatch or delivery status, share your order number with us and we will check it immediately. WhatsApp us your order number.

Returns, Exchanges, and Replacements

Received the wrong size or a defective product? We will sort it out quickly. Share your order details and a photo of the issue via WhatsApp or email us at support@aidanglobal.com and we will arrange an exchange or replacement. WhatsApp us about a return.

Custom Jersey and Kit Orders

Looking to get a fully customised cycling jersey, cricket jersey, or football kit made for your team or club? Aidan Global does full custom sublimation printing with your club logo, name, and design. We work with cycling clubs, school teams, corporate sports groups, and tournament organisers in India and internationally. Minimum order quantities apply. WhatsApp us about custom orders or call our custom sports line at +91 8089 746 911.

Bulk and Wholesale Inquiries

If you are a retailer, sports shop, or distributor in India or internationally interested in stocking Aidan Global products, we would love to talk. We offer wholesale pricing on minimum order quantities for all product categories. Email us for wholesale pricing.

Press, Collaborations, and Partnerships

Are you a cycling content creator, sports journalist, or brand looking to collaborate? Reach out to us at aidanglobal.marketing@gmail.com with your proposal and we will get back to you within 48 hours.

Our Location

Aidan Global is based in Pallimukku, Kollam, Kerala, India. We manufacture all our sportswear in Kerala and ship across India with free delivery, and internationally to customers worldwide.

  • Address: Aidan Global, Pallimukku, Kollam, Kerala – 691010, India
  • Nearest City: Kollam (Quilon), Kerala
  • India Shipping: Free delivery pan-India, 5 to 7 working days
  • International Shipping: Worldwide delivery available, charges calculated at checkout
  • Cash on Delivery: Available for most pin codes across India
  • Express Delivery: Available at checkout for India orders

We serve customers across all states in India and deliver internationally to the USA, UK, UAE, Australia, Canada, Singapore, Malaysia, and many more countries.

Follow Us

Stay updated with new product launches, cycling content, and community rides by following Aidan Global on social media.

Frequently Asked Questions

Is delivery free in India?
Yes. All orders shipped within India come with completely free delivery, with no minimum order value. Standard delivery takes 5 to 7 working days from dispatch. Express delivery is available at checkout for faster delivery.

Do you ship internationally?
Yes. Aidan Global ships to customers worldwide including the USA, UK, UAE, Australia, Canada, Singapore, Malaysia, Germany, France, Qatar, Saudi Arabia, Bahrain, Kuwait, Oman, and many more countries. International shipping charges are calculated at checkout based on destination and order weight. For large international orders, email support@aidanglobal.com for a shipping quote.

How quickly will you respond to my message?
WhatsApp messages are typically answered within a few hours during business hours (Monday to Saturday, 9 AM to 6 PM IST). Email sent to support@aidanglobal.com is answered within 24 hours on business days.

Do you have a physical store I can visit in Kollam?
We currently operate as an online store with our manufacturing and dispatch facility in Pallimukku, Kollam. We do not have a retail showroom open to walk-in customers at this time. All orders are placed through our website at aidanglobal.com.

What is the minimum order quantity for custom jerseys?
Custom sublimation jersey orders have a minimum quantity requirement that varies by product type. Contact us on WhatsApp at +91 9995 456 978 or call +91 8089 746 911 for custom sports inquiries.

Is Cash on Delivery available?
Yes. COD is available for most pin codes across India. International orders require prepayment.

I ordered the wrong size. Can I exchange it?
Yes. Size exchanges are accepted within 7 days of delivery for India orders, provided the product is unused, unwashed, and in original condition with tags intact. Contact us via WhatsApp at +91 9995 456 978 with your order number and we will arrange the exchange.

How do I place a custom team kit order from outside India?
International custom kit orders are welcome. Email us at support@aidanglobal.com with your team name, number of pieces required, size breakdown, design files or logo, and delivery country. We will send you a quote including international shipping costs.

Which areas in Kerala do you deliver to?
We deliver to all 14 districts in Kerala including Kollam, Thiruvananthapuram, Pathanamthitta, Alappuzha, Kottayam, Idukki, Ernakulam, Thrissur, Palakkad, Malappuram, Kozhikode, Wayanad, Kannur, and Kasaragod. Delivery within Kerala typically takes 2 to 4 working days.