What type of products do you offer?

We offer custom sportswear like jerseys, t-shirts, shorts, tracksuits, cycling wear, and more.

Do you accept individual orders or only bulk?

Yes, we cater to both bulk and individual orders. Please contact our team for specific details.

How can I place an order?

You can order via our website or by contacting us on WhatsApp, email, or phone.

Can I order different sizes and designs in the same order?

Yes, you can mix sizes and designs in a single order.

Can I reorder the same design later?

Yes, we keep past designs saved. Just share your previous order ID or details.

Can I order just one jersey with my name on it?

Yes, individual custom jersey orders are accepted.

Can I get samples before placing a bulk order?

Yes, sample orders are available on request. Contact our team for details.

How can I customize my jersey online?

Select a product and size on our website to open the customization tool. Add text, logos, and colors as you like.

Do you design apparel for events or corporate promotions?

Yes, we design custom wear for marathons, colleges, and corporate events.

Can I use my own logo or artwork?

Yes, you can upload your logo or design directly while customizing.

Do you help with jersey design if I don’t have one?

Yes, our team can help you create a custom design from scratch.

Can I customize both front and back sides?

Yes, you can personalize both sides, including name, number, and logos.

What material do you use for jerseys?

We use premium, breathable, and sweat-wicking fabrics for maximum comfort.

Are your jerseys suitable for professional matches?

Yes, our jerseys are match-ready and made for both amateur and professional use.

What if my design is not printed correctly?

If there’s a printing error, we will fix or replace it after verification.

What are the payment methods available?

We accept UPI, cards, and secure online payments.

When will I receive my refund or exchange after returning a product ?

Refunds or exchanges take up to 21 working days after we receive the returned item.

Can I make changes to my order after payment?

Changes are possible only before production begins. Contact us immediately for updates.

Is full payment required in advance?

Yes, we start production only after full payment is received.

Can I pay in instalments for large orders?

For bulk orders, partial payment options may be available. Contact us for details.

Is payment secure on your website?

Yes, we use trusted and secure payment gateways to protect your information.

What should I do if my payment fails?

Try again after a few minutes or contact our support team for help.

Do you charge extra for customization?

Some customization features like zippers or reflectors may have extra charges, shown at
checkout.

Do you accept cash on delivery?

No, since our products are custom-made, we only accept prepaid payments.

What is the usual delivery timeline?

Delivery takes 8–10 working days after payment. It may vary based on order size and
customization.

Do you ship across India and internationally?

Yes, we ship across India (free) and internationally (extra charges apply).

How can I track my order?

We’ll send you a tracking ID by WhatsApp or email after your order is shipped.

Can I speed up my delivery?

Yes, express shipping is available at extra cost. Let us know your delivery deadline.

What if my delivery is delayed?

We’ll inform you of any delays and work to get it to you as soon as possible.

Can I change my shipping address after ordering?

Yes, if your order hasn’t shipped yet. Contact us quickly to update the address.

What if I receive the wrong or damaged product?

Contact us within 48 hours with photos. We’ll review and resolve the issue.

Do you offer returns or exchanges?

We only offer returns or exchanges for manufacturing defects or mistakes.

Is customer support available ?

Yes, from Monday to Saturday, 10 AM to 6 PM IST via WhatsApp, email, or phone.

How do I raise a complaint?

You can share your complaint with order details and photos (if applicable) via WhatsApp or email.

What if I need help with customizing my design?

Our support team is happy to assist you with any design-related queries.

Can I speak to someone directly for order help?

Yes, our support team is just a call or WhatsApp message away.

How long does it take for support to respond?

We typically respond within a few hours during working hours.

Is support available on Sundays or holidays?

Our support team is available Monday to Saturday. For urgent queries, leave a message and we’ll get back to you.